Workers, shoppers in San Francisco fed up with products kept in locked cabinets

The problem of rampant shoplifting at San Francisco drug stores, grocery stores and retail stores has become obvious to everyone at this point. And yet, as Beege noticed this morning on Twitter, you still have reports like this one from NBC News about the “perception of crime,” as if the crime isn’t real, it’s just a misperception.

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It is fair to say that violent crime remains relatively low in San Francisco, at least compared to other major cities. But low level crime, the car breaks ins which happen dozens of times a day and the constant shoplifting are absolutely real and are some of very worst levels of such crime anywhere in the country. Those crimes aren’t usually lethal (though they sometimes are) but they do create a miserable environment for everyone trying to shop or work in the city. Stores that wish to remain in business don’t have a lot of good choices. You may recall this recent clip taken inside a San Francisco Target store.

How are you supposed to shop in a store like that? The answer is that you ring a buzzer and wait for some employee to run over with a key. That’s a waste of time for customers but it also makes for a very long day for the employees. This week the San Francisco Standard reported that everyone is irritated with the new system.

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One worker at Safeway’s Duboce Triangle store told The Standard on Friday he is quitting his job due to the added stress of unlocking items and shepherding them to the checkout for customers. The store at Market and Church streets adds an extra layer of security that means shoppers don’t get to touch some items until they’ve paid for them.

“It’s just too much,” said David MacDowell, who is quitting Safeway after six months…

Customers said they were unhappy with the arrangement, too. Danielle Strauss waited over three minutes on Friday to purchase a single tube of toothpaste from the Castro Safeway.

“Most of the time, I just order this stuff online to avoid going here completely,” Strauss said.

The Standard reporter pushed a button to unlock some laundry detergent. It took 3 1/2 minutes for an employee to show up with the keys. That’s apparently pretty good. One customer said it usually takes 5-10 minutes. Imagine doing that for each item you need to purchase. But the stores have no choice because the alternative is being robbed blind.

“Like every 20 minutes, someone would come and take something and run out,” said a Target staffer in the electronics section, who agreed to speak anonymously because they were not authorized to speak with the press.

“They’ll steal anything that isn’t tied down,” another worker said.

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These stores are absolutely going to fail. The problem isn’t Target. The problem is San Francisco. Police barely have time to respond to shoplifting complaints, much less prevent them. Even when they do the people responsible won’t be prosecuted in most cases. It’s a perfect system for the criminal gangs running this from behind the scenes. They make millions and the city just stands back and lets the retailers try to deal with it. This isn’t shoplifting. This is looting with tacit approval from the city.

Occasionally, someone gets fed up with people doing this and tries to intervene.

It’s risky because you don’t know if the shoplifter is armed. Even if they are not, you could be sued for injuring a thief. That’s why most of these stores don’t allow their own employees to get involved in trying to stop a shoplifter. Better to lose the merchandise than to have someone shot or have your store accused of a) racism or b) being cruel to the homeless.

The bottom line here is that San Francisco has been watching this happen for the past three years. Now we’re seeing major retailers downtown throw in the towel and still the city is full of activists and elected officials who would rather rant about solving the underlying problems (over some unknown period of years) than do anything to stop the chaos driving these retailers out right now.

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The unfortunate truth is that SF residents created this environment and they’re just starting to realize actions have unintended consequences. Residents did get rid of the progressive DA and woke members of the school board, but that obviously hasn’t been enough to turn this around.

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Ed Morrissey 12:40 PM | November 21, 2024
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David Strom 11:20 AM | November 21, 2024
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